If you cannot find the answer you are looking for here please email us:

sales@changeofstyle.co.uk

Can I come and choose the stone I want?

We advise that all customers should view their stone before it is fabricated. This is especially the case with certain stones which have a lot of natural variation, pattern or movement. We are open Monday – Friday 8.00am – 5.00pm. Customers are invited on an appointment only basis, so please call 02380 669300 to arrange an appointment before visiting.


Why would I choose quartz instead of granite for my kitchen work surface?

Granite can incorporate natural flaws, pot marks, veining, irregularities and can never be guaranteed to remain consistent throughout the whole installation. Quartz slabs are manufactured so are more consistent and avoid these natural imperfections.


What needs to be done before you come out to template?

All sinks and hobs need to be on site. If you are having an under mounted sink this should come with a manufacturer’s template, this template should be available and given to our templater.
All base units need to be fitted and fixed in their final position. They should be fixed to each other where applicable, as well as to the wall. The units also need to be level.


When can I plaster or tile my walls?

Any plastering should be done before templating. It should definitely not be done in-between templating and the installation of your work surfaces. Tiling should be done after your work surfaces are installed.


Do I need to be present when you template and install?

We always advise customers to be at both the template and installation. This helps to guarantee that your work surfaces are manufactured and installed to your exact requirements.


What is the thickness of granite work surfaces?

Most granite work surfaces are 30mm in thickness. We also do 40mm looking work surfaces by putting a 20mm down stand on a 20mm work surface, thus building up the edge. In bathrooms we usually use stone which is 20mm in thickness.


Do I need to seal my granite work surfaces?

Granite worktops are sealed prior to despatch and upon installation, they should then be resealed every 6 months using the maintenance kit provided.

Quartz work surfaces do not need to be sealed.


Can I place hot pans directly on my granite work surfaces?

We always advise customers to use pan stands and not to place hot pans directly on their granite work surfaces, this avoids the risk of heat fracture.


How should I clean my work surfaces on a daily basis?

All the natural materials we supply, whether it be marble, granite, or limestone require care to preserve their beauty. Things such as lemon juice, red wine and olive oil should not come in contact with these surfaces as they may stain them. Spills should be cleaned immediately with warm soapy water.

Wash with clean warm water to which a non-abrasive light neutral detergent (PH7) may be added. Rinse with clean warm water and dry with a chamois leather or similar.

It is not advisable to use kitchen cleaners that contain bleaches or anti bacterial agents, nor anything more powerful than washing up detergent unless they are specifically intended for use on natural stone.